If you experience any issues in regard to signing up to receive notifications, please send us the details.  

Please note that after you first subscribe, an email will be sent to the email address provided requiring confirmation. If you do not Confirm your Subscription using the link in the email, the address you provided will not receive notifications. If, after subscribing, you do not see this message in you Inbox, please check your spam folder.

This form should only be used for technical support and assistance specific to subscribing to receive City of Edmonton notifications.  For all other inquiries, please visit 311.edmonton.ca.


This form is strictly for technical support specific to the City of Edmonton notifications.  If you are wanting to report any other issue, please visit 311.edmonton.ca. Any issues reported to this form that do not apply to the City notifications will not be forwarded on.








Personal information is collected for the purpose of  rectifying any errors or problems and will be used as a means to provide follow up only. Collection is authorized under Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act and is managed and protected in accordance with the  Act. If you have any questions about the collection or application, please contact the Digital Product Development Lead, Digital Services, 1900 Edmonton Tower,10111 104 Avenue NW, Edmonton, Alberta, 780-442-6868.

Contact Information