Please note that the MyEPark App is one of the many convenient payment options provided by Parking Services. In the unlikely event that you are unable to make payment through the app, you must use other forms of payment to complete your parking transaction. Failure to do so may result in a parking citation.
Services and Accounts
In signing up for a 'MyEPark' App account, I consent to receive electronic messages from the City of Edmonton regarding the EPark program and City of Edmonton parking services, including commercial content. I understand that I can withdraw this consent at any time by contacting the City of Edmonton's Parking Services Section at epark@edmonton.ca.
Full descriptions of EPark services can be found throughout the site. Notwithstanding these general Terms of Use, a particular service may also be subject to specific conditions of use prior to its use or purchase.
Users of EPark services and account holders acknowledge that they have seen, read and agree to the terms, conditions and associated disclaimer(s) visible on the particular service page (including on any and all supporting documents made accessible through any hyperlinks on such pages) and these Terms of Use. If hyperlinks are, for any reason, inaccessible, the customer will contact EPark support and ensure that these documents are made available to their satisfaction prior to use or purchase.
EPark makes no warranty whatsoever, either expressed or implied, as to the nature or quality of the services it provides. All prices, administration fees, or any other fees charged by EPark are subject to change without notice.
Customers are responsible for the safekeeping of user account IDs, passwords and security of account access. Users must ensure they are employing secure browsers and reputable ISP providers.
By creating an account, you consent to receive emails regarding service-related notices. Account-holders may opt-out of receiving informational and promotional emails relevant to EPark by indicating this in a checkbox where provided.
If you have any questions or comments about the content of this website, please contact EPark Support by contacting 311 or by any other method set out in the ‘Contact Us’ page.
The Terms of Use & Privacy Statement are subject to change without notice.
Secure Payment
EPark does not collect credit card information. Instead, credit card information is collected by a third-party payment processor (Bambora AB, a registered ISO of TD Bank) in compliance with Payment Card Industry (PCI) standards.
Your credit card information may be stored by Bambora AB to facilitate payment for future purchases that you may wish to make. By using EPark’s services, you consent to the storage of credit card information for this purpose.
For information regarding secure payment and privacy issues relating to your credit card information, contact your financial institution.
While EPark is PCI compliant to ensure industry-standard measures are taken to protect credit card information, customers pay for EPark services at their own risk.
The use of illegal, invalid, expired or other payment methods where insufficient funds exist are subject to all fees incurred by EPark and denial of services at EPark's sole discretion without notice.
Site Security
EPark uses industry-standard encryption to protect your personal information. For site security purposes, EPark employs software programs to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage.
Cookies
EPark uses cookies to provide a better user experience. If you choose, you can opt-out by turning off cookies in the preferences settings in your browser.
Use of EPark Website Information
Customers who wish to publish any material extracted from the content of this site in any medium must seek permission from EPark (see the ‘Contact Us’ page).
Customers are not permitted to use any part of the content of this site to develop or derive any data product or data service for distribution or commercial sale, without a license to do so. If a license is granted, the source of the data must be acknowledged in all such documents and communications, including on Internet sites, by providing the following source citation at the bottom of each table and graph:
Source: The EPark, full URL of source pages, and 'date of extraction'.
Further, the following notice should appear, in an appropriate area, in any document or Internet site that includes selections of the content of this site:
EPark information is used with the permission of EPark, The City of Edmonton and the Calgary Parking Authority. Customers are forbidden to copy the data and redistribute it in the original or modified form, for commercial purposes, without the express written permission of the EPark.
No content on this site nor any right granted herein shall be sold, rented, leased, lent, sub-licensed or otherwise transferred to any other person or organization. EPark makes no warranty whatsoever as to the accuracy of the information on its website.
Applicable Law
Parking is controlled by 'traffic control devices' as defined in the Alberta Traffic Safety Act. Parking and traffic regulations are found in the Traffic Safety Act, the Edmonton Traffic Bylaw and the Edmonton Parking Bylaw. Paying for parking does not alleviate the vehicle operator's responsibility to park legally, in accordance with posted signs, at all times.
The EPark website is controlled from its office within the Province of Alberta, Canada. The website can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, by accessing the EPark website, the customer agrees that all matters relating to access to, or use of, the website or any EPark services, shall be governed by Alberta law and the federal laws of Canada applicable in the Province of Alberta. The customer also agrees, and hereby submits, to the exclusive personal jurisdiction and venue of the courts of the Province of Alberta and acknowledges that the customer does so voluntarily and is responsible for complying with local laws.
When licensing the use of services through the EPark website, the contract is considered to be executed within Alberta, Canada.
Copyright. All Rights Reserved.
Use of this site signifies your agreement to the above Terms of Use and the below FOIP Statement.
FOIP Statement
This information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act (Alberta) (FOIP Act) for the purpose of administering the EPark program and providing parking management services. This information will be collected, used and disclosed in accordance with the FOIP Act. The EPark program is powered by the City of Calgary's ParkPlus System, which stores information on servers located in Alberta. If you have any questions about the collection, use, or disclosure of this information, please send your inquiries to the Manager, Technology, Innovation & Integration, City of Edmonton - Parking Services, 1500, 9803 102A Avenue, Edmonton AB, T5J 3A3
