You can create an account with one of the City's approved vendors and download their mobile app to locate and unlock a bike, e-bike, or e-scooter. You can then use the app to pay for the time that you use bicycles, e-bikes and e-scooters on city bike lanes, shared paths and roadways.
Please follow the vendor’s directions on proper use and parking of the vehicle when ending a session. Each vehicle has a GPS tracking device that allows vendors to locate, collect and redistribute bikes, e-bikes and e-scooters as required. Trip fees may vary between vendors.
Wearing a helmet when riding a bike or e-bike is mandatory, and is a good idea when riding an e-scooter. Wearing a helmet lowers the risk of a head injury in case of a collision or fall.
If you have questions about a bike or e-scooter’s condition or payment, see one parked incorrectly, or notice a cluttering issue, contact the related vendor directly.
Licensed vendors are required to report parking issues, known collisions, accidents, or injuries, and complaints regarding their bikes, e-bikes and e-scooters to the City.